Best Buy sends five iPads in error, says 'keep them'



These are very generous people, if occasionally inefficient.



(Credit:
Screenshot by Chris Matyszczyk/CNET)


Our lecture today is entitled "Ethics and the Holiday Spirit."


The question at hand is this: if you order an
iPad from Best Buy and the company sends you five, what do you do?



Do you phone Best Buy and say, "Hullo, you've sent me four too many"?



Do you phone Best Buy and say, "Gosh, just wanted to thank you for the holiday gifts" -- and not mention which gifts you're talking about?


Or do you say nothing, do nothing, and hope Best Buy doesn't notice?


Well, one oddly sincere person called Alexa contacted the Consumerist and wondered what she should do.


Alexa was concerned on behalf of her boyfriend's mom. She had ordered an iPad for her son and Best Buy had sent along five. Even the box was clearly marked as containing five iPads.


Why Alexa, rather than her boyfriend or his mother, was doing the work is not quite clear. Still, she had first e-mailed Best Buy, who were clearly too busy filling Santa's sacks to reply.


Alexa, like a dutiful citizen, even went on the Web to discover what the law might be. She found something on the FTC site that said if a company sends you something in error, you can consider it a gift.


The Consumerist, being of noble heart and mind, decided to see whether it could, on Alexa's behalf, get a response from Best Buy. It did.


And what a heart-warming, trust-building, spirit-lifting response it was:



Good afternoon, Alexa. Laura, from the Consumerist, contacted us here at Best Buy on your behalf. First and foremost, I wanted to let you know how much we appreciate your honesty. That is so rare in this day and age and I sincerely thank you! We here at Best Buy acknowledge that we obviously made a mistake, but in the spirit of the holidays, we encourage you to keep the additional iPads and give them to people in need -- friends, family, a local school or charity.



More Technically Incorrect



I am sure that many of you are teary-eyed at this very moment, ready to download "It's A Wonderful Life" and watch it yet again.


You might have only one concern: will someone in the Best Buy dispatching center receive a stiff talking-to from a burly supervisor?


Perhaps we'll never know. But, once it had published this story, the Consumerist received a message from another Best Buy customer who had experienced a similar bountiful event.


This customer said he had contacted the company only to be told that, according to its records, only one iPad had been sent.


I know many of you are still considering ordering an iPad as a holiday gift. These stories surely suggest you should order from Best Buy.


You might just get more than you bargained for.


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Typhoon Bopha threatens Philippines again

NEW BATAAN, Philippines A typhoon that killed nearly 600 people and left hundreds more missing in the southern Philippines has made a U-turn and is now threatening the country's northwest, officials said Saturday.



The weather bureau raised storm warnings over parts of the main northern island of Luzon after Typhoon Bopha veered northeast. There was a strong possibility the disastrous storm would make a second landfall Sunday, but it might also make a loop and remain in the South China Sea, forecasters said.





39 Photos


Powerful typhoon hits Philippines




In either case, it was moving close to shore and disaster officials warned of heavy rains and winds and possible landslides in the mountainous region.



Tens of thousands already have been left homeless by the storm, reports CBS News' Barnaby Lo, with the situation still very dire - shortages of food and drinking water, and other health and sanitation problems.



Bopha was forecast to leave the Philippine area tomorrow but is now expected to make landfall in the Northern Philippines on Sunday.



Storm signal warnings have been raised in several provinces, as the typhoon brings heavy rainfall and gusty winds, threatening to inflict more destruction upon the country.



Another calamity in the north would stretch recovery efforts thin. Most government resources, including army and police, are currently focused on the south, where Bopha hit Tuesday.


With many survivors there still in shock, soldiers, police and outside volunteers formed most of the teams searching for bodies or signs of life under tons of fallen trees and boulders swept down from steep hills surrounding the worst-hit town of New Bataan, municipal spokesman Marlon Esperanza said.



"We are having a hard time finding guides," he told The Associated Press. "Entire families were killed and the survivors ... appear dazed. They can't move."



Rescuers continue to retrieve bodies of flash flood victims three days after powerful Typhoon Bopha, in the remote New Bataan township, Compostela Valley in southern Philippines Friday, Dec. 7, 2012.


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AP Photo/Bullit Marquez


He said the rocks, mud, tree trunks and other rubble that litter the town have destroyed landmarks, making it doubly difficult to search places where houses once stood.



On Friday, bodies found jammed under fallen trees that could not be retrieved were marked with makeshift flags made of torn cloth so they could be easily spotted by properly equipped teams.



Authorities decided to bury unidentified bodies in a common grave after forensic officials process them for future identification by relatives, Esperanza said.



The town's damaged public market has been converted into a temporary funeral parlor. A few residents milled around two dozen white wooden coffins, some containing unidentified remains.



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Australian DJs Behind Prank Call Under Fire













An outpouring of anger is being directed today at the two Australian radio hosts after the death of a nurse who was caught in the DJs' prank call to hospital where Kate Middleton was treated earlier this week.


Lord Glenarthur, the chairman of King Edward VII's Hospital - the U.K. hospital where the Duchess of Cambridge was receiving treatment, condemned the prank in a letter to the Max Moore-Wilton, chairman of Southern Cross Austereo, the Australian radio station's parent company.


Glenarthur said the prank humiliated "two dedicated and caring nurses," and the consequences were "tragic beyond words," The Associated Press reported.


DJs Mel Greig and Michael Christian, radio shock jocks at Sydney's 2Day FM have been taken off the air, but the company they work for did not fire them or condemn them.


"I think that it's a bit early to be drawing conclusions from what is really a deeply tragic matter," Rhys Holleran, CEO of Southern Cross Austereo told a news conference in Sydney. "I mean, our main concern is for the family. I don't think anyone could have reasonably foreseen that this was going to be a result."


Nurse Jacintha Saldanha was found dead Friday morning after police were called to an address near the hospital to "reports of a woman found unconscious," according to a statement from Scotland Yard.


Circumstances of her death are still being investigated, but are not suspicious at this stage, authorities said Friday.


Following news of Saldanha's death, commentary on social media included posts expressing shock, sadness and anger.








Nurse Duped by 'Queen's' Prank Call Found Dead Watch Video









Jacintha Saldanha, Nurse at Kate Middleton's Hospital, Found Dead Watch Video







A sampling of some of the twitter posts directed at the DJs included: "you scumbag, hope you get what's coming to you" and "I hope you're happy now."


The hospital said that Saldanha worked at the hospital for more than four years. They called her a "first-class nurse" and "a well-respected and popular member of the staff."


The hospital extended their "deepest sympathies" to family and friends, saying that "everyone is shocked" at this "tragic event."


"I am devastated with the tragic loss of my beloved wife Jacintha in tragic circumstances, she will be laid to rest in Shirva, India," Saldanha's husband posted on Facebook.


The duchess spent three days at the hospital undergoing treatment for hyperemesis gravidarum, severe or debilitating nausea and vomiting. She was released from the hospital on Thursday morning.


"The Duke and Duchess of Cambridge are deeply saddened to learn of the death of Jacintha Saldanha," a spokesman from St. James Palace said in a statement.


On Friday, Greig and Christian had been gloating about their successful call to the hospital, in which they pretended to be Queen Elizabeth and Prince Charles and were able to obtain personal information about the Duchess's serious condition.


"You know what they were the worst accents ever and when we made that phone call we were sure a hundred people at least before us would have tried the same thing," said Grieg on air. She added with a laugh, "we were expecting to be hung up on we didn't even know what to say [when] we got through."


"We got through and now the entire world is talking, of course," said her co-host Christian.


When the royal impersonators called the hospital, Saldanha put through to a second nurse who told the royal impersonators that Kate was "quite stable" and hadn't "had any retching."


The hospital apologized for the mistake.


"The call was transferred through to a ward, and a short conversation was held with one of the nursing staff," the hospital said in a statement. "King Edward VII's Hospital deeply regrets this incident."


"This was a foolish prank call that we all deplore," John Lofthouse, the hospital's chief executive, said in the statement. "We take patient confidentiality extremely seriously, and we are now reviewing our telephone protocols."


The radio station also apologized for the prank call.






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Egyptian military says only dialogue can avert disaster


CAIRO (Reuters) - Egypt's military said on Saturday only dialogue could avert "catastrophe", stepping into a crisis pitting Islamist President Mohamed Mursi against opponents who accuse him of grabbing excessive power.


State broadcasters interrupted their programs to read out an army statement telling feuding factions that a solution to the upheaval in the most populous Arab nation should not contradict "legitimacy and the rules of democracy".


That sounded like a swipe at protesters who have besieged the palace of the freely elected president and called for his removal, going beyond mainstream opposition demands for him to retract a decree that expanded his powers.


The statement also called for a "serious" national dialogue - perhaps one more credible than talks convened by Mursi on Saturday in the absence of opposition leaders. They insist he must first scrap his November 22 decree, defer next week's popular vote on a new constitution and allow the text to be revised.


Deep rifts have emerged over the destiny of a country of 83 million where the end of Hosni Mubarak's 30 years of military-backed one-man rule led to a messy army-led transition, during which the Muslim Brotherhood and its allies won two elections. Many Egyptians crave a return to stability and economic recovery.


The spokesman for the main Islamist coalition demanded that the referendum go ahead on time on the constitution drafted by an Islamist-led assembly from which liberals had walked out.


The army, which ran Egypt for months after Mubarak fell in February 2011, again cast itself primarily as the neutral guarantor of the nation. A military source said there was no plan to retake control of the country or its turbulent streets.


"DARK TUNNEL"


"The armed forces affirm that dialogue is the best and only way to reach consensus," the statement said. "The opposite of that will bring us to a dark tunnel that will result in catastrophe and that is something we will not allow."


The instability in Egypt worries the West, especially the United States, which has given Cairo billions of dollars in military and other aid since it made peace with Israel in 1979.


The army might be pushing the opposition to join dialogue and Mursi to do more to draw them in, said Hassan Abu Taleb of the Al Ahram Center for Political and Strategic Studies.


He discounted the chance of direct military intervention, adding: "They realize that interfering again in a situation of civil combat will squeeze them between two rocks."


However, the military did seem poised to take a more active role in security arrangements for the December 15 referendum.


A cabinet source said the cabinet had discussed reviving the army's ability to make arrests if it were called upon to back up police, who are normally in charge of election security.


According to the state-run daily al-Ahram, an expanded military security role might extend to the next parliamentary election and, at the president's discretion, even beyond that.


Mursi's office said the "national dialogue", chaired by the president, had begun with about 40 political and other public figures discussing "means to reach a solution to differences over the referendum...and the constitutional decree".


The army issued its statement while protesters were still camped out by the gates of the presidential palace.


The tens of thousands of Mursi foes who surged past tanks and barbed wire to reach the palace gates on Friday night had dispersed. But a hard core stayed overnight in a score of tents.


"LEAVE"


Some had spray-painted "Down with Mursi" on tanks of the elite Republican Guard posted there after clashes between rival groups killed at least seven people and wounded 350 this week.


Others draped the tanks with posters of Mursi and the word "Leave" scored across his face in red letters.


"We are no longer calling for scrapping the decree and delaying the referendum," Samir Fayez, a Christian protester at the palace, said. "We have one demand in five letters: leave."


Nearby, a Mursi supporter named Mohamed Hassan was quietly observing the scene. He suggested that the Muslim Brotherhood and its ultra-orthodox Salafi Islamist allies could easily overwhelm their foes if they chose to mobilize their base.


"The Brotherhood and Salafis by themselves are few but they have millions of supporters who are at home and haven't taken it to the streets yet," murmured the 40-year-old engineer.


The Muslim Brotherhood's supreme guide, Mohamed Badie, denounced opposition protests that have swirled around the walls of Mursi's palace, saying they "ruin legitimacy".


Badie said eight people, all of them Brotherhood members, had been killed this week and urged the interior minister to explain why police had failed to prevent assailants from torching the organization's headquarters and 28 other offices.


"Get angry with the Brotherhood and hate us as much as you like, but be reasonable and preserve Egypt's unity," he told a news conference. "We hope everyone gets back to dialogue."


The well-organized Brotherhood, which thrust Mursi from obscurity to power, remains his surest source of support, with over 80 years of religious and political struggle behind it.


In the referendum, due to be followed by a parliamentary election, Islamist proponents of the constitution may benefit from the votes of millions of Egyptians desperate for the country to move on and revive its crippled economy.


(Additional reporting by Edmund Blair, Omar Fahmy and Yasmine Saleh; Editing by Mark Trevelyan)



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Football: Comfortable Bayern cruise as Dortmund slip






BERLIN: Bayern Munich moved a step closer to the Bundesliga title on Saturday as they beat Augsburg 2-0 and extended their lead over two-time reigning champions Borussia Dortmund to 14 points.

Thomas Mueller and Mario Gomez scored in Bayern's victory while 10-man Dortmund lost 3-2 at home against Wolfsburg. Munich jumped onto 41 points while Dortmund remained on 27 points one game day before the winter break.

Second-placed Bayer Leverkusen have 30 points and will play at Hanover 96 on Sunday.

Bayern dominated the proceedings in Augsburg and finally grabbed the lead in the 40th minute from the spot through Mueller after Augsburg's Gibril Sankoh handled Toni Kroos' pass.

Mario Gomez doubled the advantage in the 62nd minute, just two minutes after coming on, to decide the contest.

"Three points, so it was a nice Saturday," said Bayern captain Philipp Lahm.

"In order to win the championship, we have to win these kinds of game, and we did that," said Gomez.

In Dortmund, Juergen Klopp's hosts went ahead on a free kick by Marco Reus in the sixth minute.

Wolfsburg equalised in the 36th minute from the spot through Diego one minute after Marcel Schmelzer was red-carded for stopping Bas Dost's shot on the line with his hand - though replays showed the defender blocked the ball with his knee.

Wolfsburg took a 2-1 lead in the 41st minute as Naldo volleyed home Diego's free kick pass.

Jakub Blaszczykowski converted a penalty in the 61st minute as Dortmund pulled even at 2-2 but Dost re-established Wolfsburg's lead in the 73rd minute.

"I am satisfied with our performance - but the result hurts us a lot," said Klopp.

"It decided the game that we had to play the final 54 minutes a man down. Still, we had more ball possession and still felt we could win. But it was difficult to maintain the high energy level."

Fourth-placed Schalke 04's dropped further behind the leading trio with a 3-1 loss at VfB Stuttgart thanks to Vedad Ibisevic's hat-trick.

Stuttgart, who pulled even with Schalke with 25 points each, stormed ahead after two minutes through Ibisevic before Schalke equalised in the 12th minute though Ciprian Marica.

Ibisevic gave Stuttgart the lead 2-1 from the spot in the 38th minute and completed his hat-trick after 61 minutes.

Both teams finished with 10 men as Gotoku Sakai of Stuttgart (67th minute) and Schalke's Jermaine Jones (73rd) were sent off.

With 24 points, Eintracht Frankfurt could pass Schalke if they get a point at home against Werder Bremen later Saturday.

On Friday, Artjoms Rednevs scored two goals in Hamburg's 2-0 victory at home over Hoffenheim. Hamburg have 24 points and Hoffenheim 12.

Sebastian Polter (27th minute) and Markus Feulner (90th) scored to give Nuremberg (19 points) a 2-0 win over Fortuna Duesseldorf (18).

Freiburg (23) won 1-0 over Greuther Fuerth (8) thanks to Daniel Caligiuri's goal in the 15th minute.

The other Sunday match is Borussia Moenchengladbach (21) hosting Mainz 05 (23).

- AFP/fa



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